Tawaran Eksklusif Dalam Talian!

Nikmati lebih penjimatan dengan pakej TV apabila anda melanggan secara dalam talian!

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Tawaran Eksklusif Dalam Talian!

Dapatkan pakej TV dengan lebih penjimatan apabila anda membeli dalam talian! 

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Apa yang akan terjadi sekiranya Ultra atau Ulti Box tersebut sudah hilang?

Sekiranya pelanggan telah kehilangan kotak Astro, caj sebanyak RM100 (tidak termasuk Cukai Jualan dan Perkhidmatan) akan dikenakan setelah tempoh pemulangan 90 hari tamat.

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Why do I need to return the Ultra Box or Ulti Box and the SIM Card?

How do I return my Ultra Box or Ulti Box and SIM Card?

Do I need to return non-Ultra Box or Ulti Box?

Can I return my Ultra Box or Ulti Box at City-Link without the box?

Besides my Astro Box, what other items do I need to return to Astro after service termination?

I subscribed to Ultra Box/Ulti Box with Broadband (DBB), and I have terminated my services. What should I do?

Do I have to print or fill in any forms before handing my Ultra Box or Ulti Box to the appointed courier agent?

Do I need to bear any shipping cost for my Ultra Box or Ulti Box return?

How long will it take before I am charged the RM 100 fee and how do I know if I have been charged for it?

Can I still return the Ultra Box and Ulti Box after I have been charged the fees?

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