Refresh signal of your Astro box

Watch this video or follow below steps to refresh signal of your Astro box

OR

Please ensure to put your box on standby mode to refresh the signal.

The fastest way is via My Astro:

1. Open/Download the My Astro app or visit My Astro web
1. Login with your Astro ID
1. Go to Account
1. Tap on Subscription or TV pack
1. Tap on Rooms
1. For the box that you would like to refresh the smartcard, tap on 'Refresh box' button. This will refresh your Astro box signal

OR

WhatsApp
​1. Message 'Hi' to us at 03-9543 3838
2. Click on Tap Here for Options
3. ​Select Help & Support
4. Type Refresh Astro Box Signal

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📡 Experiencing technical issues?

📱 Download the My Astro app to:
- Perform self-troubleshoot
- Solve in a few minutes
- No need to call customer service