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What is Astro One new packs?Why choose Astro One pack?How do I subscribe to Astro One Packs?Can I purchase my preferred channels individually (ala carte) with the Astro One packs?I am a new Astro customer; do I need to subscribe to the new packs?I am an existing Astro customer; must I get the new packs?I am not interested in these new packs; can I add or upgrade my current subscription?As an existing Astro customer, what happens to my existing contracts upon moving to these new packs?What is the contract period for subscribing to the Astro One packs?My account is suspended/disconnected. Will I have to take-up the new packs when I reconnect?
What changes are being made to my Movies Pack or Astro One: Epic Pack?How do I know if my subscription is entitled to these new channels?When will the new channels be available?What are the subtitles available for these new channels?Will there be an On Demand library for the new channels?How do I activate my Disney+ account via Astro?Can I watch the new channels on Astro GO?Where can I continue watching HBO content after the HBO channels are no longer available on Astro?Will there be any changes to my monthly subscription fee?
What will happen to my Astro SuperSport channels, and is the updated sports channel available for all packages?Why am I getting new additional channels, do I have to pay extra?How do I know which content plays in which new channel list since the channels have been renamed?I have scheduled series recording on a certain channel. Will I have to reset these recordings?Do I have to reset my Favourite channels list?
Who is eligible for this offer?Who is considered a Civil Servant customer?What documents will I need to submit to verify eligibility?Are retirees eligible?Can civil servants who are existing Astro customers get this offer?Is an existing civil servant customer on an Astro Fibre bundle eligible for this offer?Can an existing civil servant customer add this offer as an additional primary subscription?How many accounts can be created for each civil servant ID?Can I apply on behalf of my spouse who’s a civil servant?
How many additional primary subscriptions can the civil servant account have and will the promo still apply to those additional subscriptions?Can civil servants sign up for Multiroom (Additional Ulti/Ultra Box)?Can civil servants sign up for Astro Fibre?Can civil servants on the Civil Servants Offer sign up for Epic Pack?
