Track
Login
Welcome to a world of HD entertainment with Ulti Box
Get connected with a wide variety of content from TV shows and movies to live sports and more. Enjoy amazing Astro features including Video On Demand, Live Pause, and Continuous Viewing
Great shows. Just plug in & play!
Enjoy a breathtaking entertainment selection with just an internet connection. No satellite dish installation required. Find out how to set up your Ulti Plug & Play box here or watch in your preferred language below.
Watch in your preferred language
Bahasa Malaysia
Chinese
Tamil
Install your box in a few simple steps
Do note that your Ulti Box and Astro SIM Card will be sent to you in two separate deliveries. Please match your SIM Card to the correct Ulti Box by checking your SIM Card Letter for the corresponding Serial Numbers
Step1
Insert Astro SIM card slowly, chip-side facing down. Connect cables (power, HDMI, LAN) and switch on your box
Step 2
Choose your preferred language, resolution (select ‘Auto’) then select ‘IPTV Plug & Play’ (self-install)
Step 3
Connect to your home internet via LAN cable or Wi-Fi and confirm successful connection. For IPTV customers, click Here
Step 4
Press ‘Update Now’ to download and install the software updates
Step 5
Wait for the box activation process to complete and simply press ‘Finish’
Step 6
Press the ‘Home’ button and enjoy!
Features at a glance
Explore these amazing features. Click to view the complete User Guide and Installation Guide
New Home Screen
Navigate your world of Astro with ease
Video On Demand
Stream up to 65,000 videos on demand with your Ulti Box
High Definition
Stream matches and movies in crystal clear picture quality
Never Miss A Show
Record your favourite shows with 200 FREE hours of cloud recording
Play From Start
Restart the show if you’ve missed the beginning
Search
Search for new shows to watch easily and faster
Don't Miss Out!
Explore the top shows this week and amazing perks exclusive to Astro customers only
Frequently Asked Questions
Astro's Plug & Play Box is our latest box where users can enjoy the latest Astro box simply by connecting it to the TV and internet. There is no longer a need to schedule or pay for an installation. By connecting your Plug & Play Box to home broadband, you will be able to-do the following:
- Watch your channels over the Internet. No more rain fade!
- Never miss your favorite shows again as you can stream LIVE events from the beginning, or simply pause and resume the program as you wish.
- Access a library of over 110,000 videos on demand. Catch-up or binge-watch full episodes whenever you like.
- Access your recordings anytime on TV or the Astro GO app via Cloud Recording.
Other features include pause on TV and continue watching on the Astro GO app, enhanced search capabilities and more.
Astro introduces the new Ulti Box with a redesigned new interface, Cloud recording feature, enhanced search capabilities and more. Just connect the all new Ulti Box to the Internet and take control of your entertainment and stream up to 100,000 videos on demand, anytime.
The features of the new Ulti Box include:
· New Home Screen -Everything you see is yours
· Discover Video on Demand (VOD) - Discover 100,000 videos, stream anytime, anywhere
· Search - Search for your favorite show or video faster and easier
· Play from Start - Missed the start of the show? Just restart.
· Stop Here, Continue There -Stop on one screen and continue on another device
· Multi-Screen - Stream seamlessly across any device
· Cloud Recording - Record all the programmers you want at the same time
. **Continuous viewing - Enable to continue watching your favorite shows during raining.
We recommend an Internet speed of 10Mbps and above for optimal access to cloud recording, streaming on demand videos and search functions.
Note: ** Except 4K UHD, Astro First and all radio channels
You may report the incident on WhatsApp at 03-9543 3838 by typing PNP and our access our user guide or request for further help from our dedicated agents. Please have your Airway Bill tracking numbers ready for validation.If a replacement box/Astro SIM card is deemed necessary, a new Box and a new Astro SIM card will be couriered to your service address.
For any technical issues, you may visit Astro's Help & Support page then scroll down to 2. Technical Troubleshooting - Ultra Box / Ulti Box
OR
Send Hi to our WhatsApp at 03-9543 3838. Then select Help & Support for assistance.
The Ultra/Ulti Plug & Play Box comes with a one-year box hardware warranty.
For self-installation, there is a warranty seal at the bottom of the Ultra/Ulti Plug & Play Box, which must not be removed or tampered with as this would void the one-year Ultra/Ulti box hardware warranty.