Online Exclusive Deals!

Get the TV packs with more savings when you buy online!

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Online Exclusive Deals!

Get the TV packs with more savings when you buy online color!

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What happens if I do not return Astro equipment?

For any unreturned equipment, penalty fee will be charged as below:

  • Astro Box – RM100
  • Router – RM200 (For Astro Fibre only)
  • Mesh – RM200 each (For Astro Fibre only)

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What happens if I do not return the Astro box & Smart Card/SIM Card?

Do I need to return my equipment after termination of my account?

What happens if I have lost my Astro Box or Smart Card/SIM Card?

How do I know if I am being charged for the box fee?

How do I recycle other Astro Equipment?

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How do I return my Astro & Broadband devices?

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