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Is the eKYC verification mandatory? Is there an alternative to eKYC?

Yes, eKYC verification is mandatory. In addition, this verification process helps to reduce manual handling of customer's personal information and secure against unauthorised usage.

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At which stage will I be required to perform the eKYC verification process?

How long do I have to complete my eKYC verification?

What are the benefits of performing the eKYC verification?

What is this account verification (eKYC)?

What happens during the eKYC verification process? What do I need to do?

Can I perform eKYC verification on behalf of another person, e.g: my parents or spouse, in their absence?

What are the recommended browsers to perform eKYC?

What should I have ready before performing the eKYC verification?

How long does it take to complete the eKYC verification process?

Why am I getting ID incorrect / ID not clear when trying to complete my eKYC?

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