Online Exclusive Deals!

Get the TV packs with more savings when you buy online!

d Days
:
h Hours
:
m Mins
:
s Secs
d Days
:
h Hours
:
m Mins
:
s Secs

Online Exclusive Deals!

Get the TV packs with more savings when you buy online color!

d Days
:
h Hours
:
m Mins
:
s Secs
d Days
:
h Hours
:
m Mins
:
s Secs

Social Media Header Block

I have recently changed or lost my device, can I re-register for SecureGo?

Yes, you will need to activate SecureGo again if you're on a new device.

When you activate SecureGo on a different device, you will receive an email to notify you that the device has been de-registered. 

If you suspect that someone else has gained access to your phone, contact our customer service immediately at 03-9543 3838 to unlink your Astro ID. 

Similar Articles

What is SecureGo?

What happens if I do not receive any SecureGo notification alert to authorise transactions or if my phone freezes?

What is the difference between WhatsApp OTP and SecureGo?

Can I register for SecureGo on two different devices?

How do i register for SecureGo?

How do I use SecureGo if I perform a transaction on a different device?

Do all of my transactions require SecureGo authorisations?

Previously I have activated SecureGo on my current device and have later on uninstalled the My Astro app. Do I need to reactivate SecureGo again?

How do I use SecureGo to authorise transactions and is there a time limit?

Do I need an internet connection to approve transactions with SecureGo?

Was this helpful?

Yes, it worked
Thanks for your feedback! Your response will help improve this page.
No, I need more help
Rate your experience

Try these alternatives:

Check out other articles
I'd prefer to get in touch