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Online Exclusive Deals!

Get the TV packs with more savings when you buy online color!

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How to recover my Prime Video login email and password?

You can recover your Prime Video subscription here. Below are the steps.

Step 1: Visit the Recovery Page
Go to: https://product.astro.com.my/apps/primevideo#recovery

Step 2: Log In to Your Astro Account
If prompted, sign in with your Astro ID. If you're already logged in, proceed to the next step.

Step 3: Click “Proceed”
This will initiate the recovery process.

Step 4: View Your Sign-In Hint
A hint for your Prime Video login email/mobile number will be displayed. Use this hint to help you log in to your Prime Video account.

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How do I activate my 2 months access to Prime Video at no additional cost?

Will I receive 2 months access if I activate a week before 23 June?

When will the 2 months access on Prime Video will expire?

When does my Prime Video 2 months access begin ?

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