I pressed ‘Skip and launch Prime Video’ on my Ultra/Ulti Box, but it redirected me to the ‘Subscribe to Prime Video’ page. What should I do?

If you see the ‘Subscribe to Prime Video’ page, it means you have not activated your access through Astro. Please press the Back button on your remote and follow the steps provided here:
https://support.astro.com.my/question/i-have-an-amazon-account-but-are-not-subscribed-to-prime-video-am-i-eligible-for-the-2-month-access

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